Early Adopter FAQ
What is the Early Adopter Program?
The Early Adopter Program is an opportunity for nonprofits that are already RunSignup customers to use our new nonprofit features before we release to the public in mid-July.
You can learn more here: https://runsignup.wordpress.com/2019/05/28/early-adopter-program-runsignup-for-nonprofits/
What exactly will I get access to as part of the Early Adopter Program?
When you are accepted to the Early Adopter Program, you will have access to:
Are there any costs or fees?
It’s all free: Fully customizable event websites, donation websites, custom domains, email marketing, promotion, reporting, and analytics. Standard processing fees apply to tickets. Our standard flat 4% fee applies to all donations (yes, that includes credit card processing fees!)
What are the requirements to join the Early Adopter Program?
To become part of the Early Adopter Program, you must:
What is RunSignup for Nonprofits?
RunSignup for Nonprofits is an umbrella term that refers to 3 new features built on RunSignup’s existing platform to meet nonprofit technology needs, along with everything related to donations, fundraising, and charity partners that exists in RunSignup today.
Nonprofit Ticket Events and Donation Websites are built on RunSignup’s existing architecture. Nonprofit Dashboards are a way to view and share access across all entities, including races, ticketed events, donation websites, etc.
Is there customer support for the Early Adopter Program?
The Early Adopter Program is best for self-sufficient “mavericks” who consider themselves to be first-movers when it comes to technology.
Questions, comments, and feedback can be directed to firstname.lastname@example.org.
I wasn’t accepted into the Early Adopter Program. Will I still be able to use RunSignup for Nonprofits technology?
Yes. We will open the Early Adopter Program to more users on a rolling basis through June. If you are not selected into the Early Adopter Program, don’t worry and stay tuned - we have an exciting announcement along with the public release of RunSignup for Nonprofits technology in July at the RunSignup Symposium!
Early Adopter Program: https://runsignup.wordpress.com/2019/05/28/early-adopter-program-runsignup-for-nonprofits
Nonprofit Ticket Events: https://runsignup.wordpress.com/2019/05/28/overview-nonprofit-ticket-events
How to Create a Ticket Event: https://runsignup.wordpress.com/2019/05/28/how-to-set-up-a-ticket-event
Ticket Event Reporting: https://runsignup.wordpress.com/2019/05/28/ticket-event-reports-and-management
Advanced Ticket Event Features: https://runsignup.wordpress.com/2019/05/28/advanced-features-for-ticket-events
Nonprofit Dashboard: https://runsignup.wordpress.com/2019/05/28/nonprofit-dashboard